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Web Accessibility Guidelines for Individuals with Disabilities


Technology has helped to accommodate individuals with disabilities. The Internet is one example. A world of information is available from any computer with Internet access. Voice activation and screen readers help to expand the usability of computers for individuals with disabilities.

As the Internet becomes a part of everyday life, accessibility to individuals with disabilities becomes more important. This is especially true of regulated information such as benefits communications. The ADA (Americans with Disabilities Act) requires benefit information to be accessible to all employees, including those with disabilities. The World Wide Web Consortium (W3C) has developed 12 guidelines, listed below, to help ensure web site accessible to those with disabilities:

  1. Never encode information with absolute font sizes, but use relative sizes instead. This allows users to adjust the size on command.
  2. Don't use color to convey information unless the information is also clear from the text.
  3. Use sufficient contrast between foreground and background color.
  4. Make sure moving, blinking, scrolling, or auto-updating objects may be paused or frozen.
  5. Avoid nonstandard features or attributes supported only by a specific type of browser. If nonstandard features must be used for some reason, provide an accessible HTML version of the page, an automatically translated version, or a text-only version of the page.
  6. Create a consistent style of presentation between pages.
  7. Use a consistent navigation structure and provide access to it with navigation bars.
  8. Provide a description of the general layout of the site, the access features used, and how to use them.
  9. Offer a site map.
  10. Offer different types of searches for different skill levels and preference.
  11. Place distinguishing information at the beginning of headings, paragraphs, and lists.
  12. Finally, test your site with various types of browsers, older versions of current browsers, and services that emulate browsers. Adjustments to your design based on the results of tests will increase the likelihood that your site will be usable by a wide range of people and technologies.

More information is available on the Web Accessibility Initiative at the World Wide Web Consortium web site.

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