Disciplinary Process
Purpose of Procedure:
To encourage employees to conduct themselves in accordance with company rules in order to maximize the efficiency, productivity and pleasantness of the work environment; to fairly and consistently manage employee behavior when it is not in accordance with company rules; and to avoid lawsuits.
Recommended Steps in the Process:
- Along with top management, create an Administration of
Discipline Policy (see sample) and
create Company Ethics and Conduct Rules.
- Instruct employees on Company Ethics
and Conduct Rules. Distribute a summary of the rules to
new employees during New
Hire Orientation and post the Conduct rules on the company
bulletin boards (see Posting
Requirements process) and the HR Intranet.
- Instruct managers to notify Human Resources of any violation,
including serious employee relations problems such as
discrimination or harassment, and to obtain guidance from Human
Resources on administering a disciplinary action process.
- Thoroughly investigate claims of misconduct (See Conducting Investigations process).
- Inform Security of any reported or apparent conduct that could
be potentially violent, threatening or intimidating, criminal
acts, security infractions, or any matter in which Company
interests might be placed in jeopardy or adversely affected,
such as theft, fraud, accidents, misappropriation of time or
materials, sabotage, etc. Security, with the advise of legal
counsel, should investigate violations involving possible
criminal proceedings.
- Provide a verbal warning for minor offenses. Explain to the
employee the violation and the corrective action required to fix
the problem. If the case is deemed significant enough to warrant
it, provide a memorandum for inclusion in the employee's
personnel file and document it in the HRIS.
- Provide a written warning for serious violations, or when an
employee who has been verbally warned for one or more minor
offenses repeats them or fails to take corrective action.
Initiate a memo stating the facts and corrective action required
(see sample form letter). Have the
employee sign the personnel file copy of the memo, acknowledging
receipt. If he/she refuses, note this on the personnel file copy
(date and sign the note). Provide the employee with a copy and
place the original in the employee's personnel file. A written
warning will remain in effect for one year. Establish a date to
review results of the disciplinary action plan.
If no violation occurs during that period, the written warning will expire. If another violation occurs during that period, then move to the next level of progressive discipline as outlined in the policy.
- Initiate a temporary suspension when it becomes advisable to
remove an employee from the Company premises until a final
decision is reached regarding the appropriate action to be
taken. Issue a suspension notice
stating the facts of the situation. The temporary suspension
must be superseded by one or a combination of the following:
- Documented rationale for taking no further action,
- Suspension for a definite period,
- Termination,
- Other disciplinary action.
- If the employee returns from suspension, issue
a memo stating the facts and corrective action required.
- A demotion is appropriate only when the nature of the
offense(s) indicates that the employee cannot be depended on to
exercise the degree of latitude or independent judgment inherent
with the employee's position. Initiate a memo stating the facts
and process the paperwork to reclassify the employee.
- Termination is appropriate for major offenses when the nature
of the offense, or repeated offenses, make retention of the
violator unacceptable. Communicate the termination decision to
the employee (See the Involuntary
Termination process).
- Retain copies of all notes, correspondence, and documentation.
Process Tips:
Human Resources should review all cases in which the proposed disciplinary action is a written reprimand, suspension for a definite period, demotion, or termination, before the final action is taken, to ensure:
- Compliance with Company policies, state and federal laws, government regulations, and contractual obligations, and
- Relatively uniform actions for similar infractions.
Discuss with legal counsel any concerns, complications, potential legal problems, or apparent inconsistencies in disciplinary actions.
How HRnetSource™ Can Help:
HRSource™ and SelfSource™ help track and administer the disciplinary process:
- Documenting disciplinary actions
- Providing automatic reminders of disciplinary plan assessment
points
- Managers can enter and view disciplinary
actions in SelfSource™