Recruiting Strategy Development
Summary:
After identifying a need to hire, this process describes the steps to attract new talent to fill the position.
Steps in the Process (see below how HRSource™ can help):
- Determine which recruiting sources will be used. Generally,
multiple sources should be used. Focus the majority of attention
and resources on those recruitment sources which are most
effective and least costly. Which source to use will also depend
on the type of position being filled. Common sources include the
following:
- Employee Referrals (most effective source - target 30% to 50% of hires)
- Internal Job Posting
- Applicant Tracking System
- Job Fairs
- College Recruiting
- Trade Schools
- Internet Advertising
- Networking, including customers, vendors, and former employees (see Passive Candidates below)
- Newspaper Advertisement
- Contract agencies
- Employment Agencies (See step 4 below)
- Minority and Handicap sources (Can help fulfill an Affirmative Action Plan requirement)
- Veterans
- Veteran Job Board
- Other recruitment sources include:
- Open houses
- Internships
- Outdoor advertising
- Walk-ins
- Welfare-to-work program
- Determine whether to use an employment advertising agency. A
good employment advertising agency can help develop a recruiting
strategy including the development of a positive and consistent
company image to display to applicants. Consult with your
communications department for official company logos and
bylines.
- Determine who you will use to assist in
recruiting. That can include one or a combination of the
following:
- Internal recruiters are regular employees of the company. Because of their regular employment status they tend to be more loyal to the company than those listed below. Also, the company can better control their work activities. The disadvantage of internal recruiters is cost inflexibility. The company must pay their salary regardless of the number of positions they are filling. Layoffs are a possibility, though costly alternative to recruiting slowdowns (see the Layoff Process).
- Contract recruiters are not employees of the company, but are instead paid a fee for their services like consultants. The contract recruiter agreement can typically be canceled with little or no notice, which makes for a flexible cost arrangement. Contract recruiters are typically less costly than employment agencies (headhunters), but are more expensive than internal recruiters.
- Employment agencies (headhunters) are paid a fee
for each candidate that they place, typically 20% to 30% of
the hired candidate's annual salary, plus direct expenses,
based on the contract established with the headhunter (sample
contract included although these are generally
provided by the employment agency). This is a very high
cost, but if the headhunter places no one, then there is no
cost. Because of the high cost, the use of headhunters is
usually limited to filling top management positions and
other positions that are difficult to fill. Loyalty is
another problem. Just as headhunters can place candidates
with your company, they can just as easily take employees
from your company after expiration of their contract. Here
are some other related suggestions:
- Establishing good relations with agencies can facilitate communication and productivity, and create and environment that is conducive to resolving issues.
- Good on-going relations can also reduce the chance that the headhunter will pull employees out of your organization for another client of theirs.
- Open positions as needed (see the Job Opening Approval process) and begin the recruitment process.
Passive and Active Recruiting
Active Recruitment is the traditional style of recruiting where a
search begins after identifying the need to open a position.
Passive Recruitment is driven by the identification of outstanding
talent rather than in response to an open position. An example of
passive recruiting is pursuing a candidate who is known for their
outstanding skills and ability, who could have a significant
impact on the success of the organization, even though a specific
position may not be currently available. This may require
adjusting the organization structure to accommodate the candidate.
Passive recruitment is not for all organizations.
Passive Candidates
Many employers prefer passive candidates. A passive candidate is a
gainfully employed individual who is open to hearing about career
opportunities and would actually accept a new job if it made sense
to them and their family. It is widely recommended to use a
reputable recruiter, but an in-house recruiter can also develop a
quality list of passive candidates by asking employees for names
of individuals whom they worked with at previous companies. For
more information, read John Sander's blog
How to Conduct a Passive Search
Process Tips:
Get all employees involved in the recruitment process. Encourage them to recruit their contacts from previous employers, professional associations, or any other source. If they are not willing to get directly involved in recruiting, ask them to provide you with the names and phone numbers of candidates so you can contact them.
Paying employee referral bonuses or sponsoring employee referral contests are excellent ways to encourage and reward employee referrals.
HRSource™ can help by tracking the source of applicants. Analytical reports in HRSource™ can identify which sources yield the best results. Focusing on the best sources makes the recruiting function more effective and productive.